Services

To assist our clients around the globe and to maintain and operate their software at peak performance, we offer them 24/7 year-round service and support.

Our clients benefit from best-in-class services based on proven technical & industrial expertise, and our solid track record of providing professional solutions for the complex workflows of the broadcast industry.

Our extensive range of services and support includes:

  • A 24 hours/365 days a year hotline
  • Remote maintenance
  • Technical incident telephone support
  • On-site service and support
  • Reporting
  • Ticketing
  • Documentation
  • Troubleshooting
  • Remote Repair
  • Preventative and after-warranty maintenance
  • Software update and upgrade service